Our administration staff have received comprehensive training in the optimal use of the Blue Chip program used at the DEC for patient management.
All Receptionists have completed medical terminology training. Clinical coding is completed in-house by externally trained staff in ICD-10 AM coding. Reception staff have a wide ranging knowledge of no gap fees, health fund contracts and mandatory reporting requirements.
Our Typing Staff have extensive experience from varied backgrounds and this enhances the level of service delivery we offer to patients and our referral base.
Our Accounts Payable Staff are extremely well versed in Medicare and Department of Veteran Affairs guidelines, no gap billing practices and health fund contracts for accommodation and theatre fees.