For General Practitioners
Patient Information Fact Sheets
- Achalasia
- Anal Fissures
- Barrett's Oesophagus
- Bowel Cancer
- Coeliac Disease
- Colorectal Cancer (Bowel Cancer) Screening
- Crohn's Disease
- Diverticulosis and Diverticulitis
(Diverticular Disease) - Dysphagia
(Difficulty Swallowing) - Gallstones
- Gastric and Duodenal Ulcers ("Peptic Ulcers")
- Haemorrhoids
- Helicobacter pylori
- Hepatitis A
- Hepatitis B
- Hepatitis C
- Hiatus Hernia
- Inoperable Gastrointestinal Malignancies
- Intestinal Parasites
- Irritable Bowel Syndrome
- Peptic Oesophageal Strictures
- Reflux Disease
- Sedation for Endoscopy and Colonoscopy
- Ulcerative Colitis
- What is Colonoscopy?
- What is Endoscopy?
- What is Gastroscopy?
Personal Information Management Policy
The DEC respects and upholds your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988. The National Privacy Principles have applied to the DEC since their introduction on 21st December 2001.
This policy describes how we manage any personal information we hold about you.
What information does the DEC hold?
The DEC may hold the following information about you:
- Name, street and telephone number(s)
- Date of birth
- Health information
- General Practitioner
- Referring Practitioner
- Transaction details associated with services we have provided to you
- Any additional information provided to us by you
- Any information you provide to us through patient surveys and comment cards
The DEC will destroy or de-identify personal information due to redundancy after its legal obligations to retain the information has expired.
What do we do with your personal information?
We use your personal information to:
- Provide medical treatment and care to you
- Assist your treating doctors, nursing staff and other allied health professional in providing medical treatment and care to you at our facility
- Assist with any calls you make to us
- For our internal administrative requirements
- Process private health fund claims
- Provide information to Medical Practitioners, Registered Nurses and other Allied Health Professionals who provide necessary follow up treatment and ongoing care
- For benchmarking and clinical indicator reporting in a de-identified form
- Provide data in both an identified and de-identified form to State regulatory bodies in compliance with reporting obligations
- Provide data in a de-identified form to the Private Hospital Data Bureau
- For quality improvement for accreditation purposes with ACHS
The DEC will not disclose personal information about you to any person except on a confidential basis to agents we use in the ordinary operation of our business, such as data processing, printing or mailing.
Storage
The vast majority of patient records and information are stored in electronic form. Comprehensive policies and procedures govern the security and access to electronic records. Only authorised personnel have access to electronic records and only for the purpose of carrying out their employment.
Openness
You may request access to the personal information we hold about you by writing to our Privacy Officer, Mrs Regina Ferreira. You do not have to provide a reason for requesting the information. Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you may access it (eg. postal, email, fax or collection).
If you believe any personal information held by us about you is incorrect, incomplete or inaccurate then you may request amendment of it. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.
Any questions about this policy or any complaint regarding treatment of privacy at the DEC should also be in writing and addressed to:
Chief Executive Officer or Chairman of the Governing Body
Diagnostic Endoscopy Centre
601/438 Victoria Street
Darlinghurst NSW 2010
Please mark Personal and Confidential
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